Terms and conditions

These terms and conditions govern your access to and use of the Out of School Alliance ('OOSA') web site and your purchase of products and services from us. By using the site or making a purchase you are agreeing to the terms and conditions below.


Member services

In order to access the OOSA member services and additional member content, you need to take out an annual subscription. When you subscribe to OOSA you will be provided with a username and password which you can use to log in to the Members' area of the web site.

OOSA members who have Full Membership benefit from a range of additional services, including:

  • members' forum
  • discounted insurance
  • samples of forms and other documents necessary for an out of school setting
  • discounts off all OOSA template products
  • activity plans and recipes
  • monthly newsletter

OOSA members who have Mini Membership benefit from:

  • access to our library of activity factsheets

When you sign-up for your membership subscription we request some information about you and your organisation which is held on the OOSA database. If you have any queries about details held on the OOSA database, please contact us at the address below. Likewise if you have any difficulty with the log-in procedure please get in touch.

We may suspend or terminate (either in whole or in part) your use of any username, password or this website immediately for any reason, without notification.

Data protection and privacy

Click here to view our Privacy Policy

Intellectual property

All intellectual property rights in the design and layout of the web site and the material and information published on the pages of the web site are owned by OOSA, except where explicitly stated.

You shall not, except with our express prior written permission, distribute or commercially exploit part or all of the content of the web site. Nor may you transmit it or store it in any other web site or other form of electronic retrieval system.

If you wish to use, amend or reproduce any of the materials on this web site in any manner other than as expressly permitted under these Terms, please contact info@oosa.co.uk.


The information contained in this web site is provided by OOSA and is for general information purposes only. Whilst we use reasonable efforts to keep the information up-to-date and accurate, errors may occur and we make no representations or warranties of any kind, express or implied, about the accuracy, timeliness, performance, completeness, reliability, suitability for any particular purpose or availability with respect to the web site or the information, materials, products, services, or related graphics contained on the web site for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Your use of any information or materials on these website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any product, service or information available through this web site meets your specific requirements.

Access to the web site is provided on an 'as is' and on an 'as available' basis and whilst we make all reasonable effort to keep the web site up and running smoothly, we take no responsibility for and will not be liable for the web site being temporarily unavailable due to technical issues beyond our control.

To the fullest extent permitted by law, we expressly exclude liability for the content of this web site and all implied warranties, including but not limited to, the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy are excluded from these Terms.

We do not warrant that the web site will be available uninterrupted or error free or that any defects will be corrected.

In no event will we be liable for any direct, indirect, consequential, punitive or exemplary losses or damages, loss of data or loss of profits arising out of or in connection with:

  • access to, or the use, of this web site
  • delay or inability to use this web site; or
  • the information contained in this web site,

including, but not limited to loss of profits, anticipated savings, revenues, data, goodwill or contracts resulting from contract, tort (including negligence) or whatever cause.

Nothing in these Terms excludes our liability for death or personal injury resulting from our negligence or in respect of fraudulent misrepresentation.

You acknowledge that any unauthorised use of this web site may give rise to a claim for damages and/or be a criminal offence.

Using the OOSA Members' Forum

The aim of the OOSA Members' Forum is to allow members to share and exchange suggestions, advice and resources with other members. Any content added or submitted by an individual remains your intellectual property. By adding or submitting content to the Forum you give permission for OOSA to publish the material on this web site and in any other OOSA publication.

When using the Forum you may not:

  • post or otherwise publish any messages that are unlawful, threatening, abusive, libellous, indecent, infringe the rights of third parties or which contain any other form of illegal content;
  • post or otherwise publish any messages that contain a virus or other harmful component;
  • restrict or inhibit any other user from using the Forum.

If you feel that any behaviour in the Forum is unacceptable for any reason, please contact us to raise your concerns.

OOSA does not accept any liability for views, opinions or advice expressed by users contributing to the Forum on the web site, which are those of the users and are not necessarily shared by OOSA. It reserves the right to remove content and postings which in the OOSA's opinion do not observe the Forum guidelines or to prevent persistent abusers from adding further contributions.


These Conditions of Sale govern the sale of products and services by The Bold Type Training & Consultancy Ltd, trading as the Out of School Alliance. Please read these conditions carefully before placing your order. By placing your order you are agreeing to be bound by these conditions.


When you make an online purchase of a product from the Out of School Alliance website we will send you an email message confirming the details of your order. This is the ‘confirmation email’.

If you have purchased a downloadable product your order is dispatched immediately via email. A download link is included in the confirmation email from which you can download the purchased product within 48 hours. The contract of sale for downloadable products is concluded when we dispatch the confirmation email.

If you have purchased a shippable product (for example our Start Up Pack on USB) the contract of sale is concluded when we dispatch the product to you and send you a dispatch confirmation email message.

If you make a purchase from us by post, the contract of sale is concluded when we send you a confirmation email with the download link (for download products) or when we dispatch the product to you and send you a dispatch confirmation email (for shippable products).

When you purchase a subscription to the Out of School Alliance online your membership is activated immediately and we will send you a confirmation email at the time of purchase. If you purchase an annual Full Membership subscription by cheque or by bank transfer we will activate your membership when we receive your payment and will send you a confirmation email at this time. Your Full Membership subscription will run for 12 months from when your membership was activated. If you renew your membership before it has expired, your renewed membership will run for 12 months from the end of your current subscription period. If you purchase a Mini Membership subscription, this runs for 6 months from the date of purchase. The contract of sale is concluded when we despatch the confirmation email.


We do not accept returns on downloadable products. However, if the downloaded product is faulty we will of course replace it free of charge.

If you purchase a shippable product, you have the right to return the product (at your own expense) within 14 days of receipt provided it is unused, unopened and still in its original packaging. However, if the product is faulty we will of course replace it free of charge.


Downloadable products: Once you have started to download the product you do not have the right to cancel your order.

Shippable products: You can cancel your order for any reason so long as you notify us within 14 days of receiving the item. You will be liable for the cost of the return postage. To obtain your refund you must return the item to us unused, unopened and still in its original packaging. If the item is a USB, we will only issue a refund if the seal is unbroken.

Subscription: Membership of the Out of School Alliance automatically runs for 12 months from the date of purchase. Your membership unlocks all digital content on the website automatically. By purchasing membership and accessing the website you lose the right to cancel your membership and receive a refund.

To cancel your order for a shippable product or for your Full Membership subscription under the terms outlined above, you can either send an email to info@oosa.co.uk or use our standard cancellation form.

Software compatibility

The template documents in our template packs are provided in Microsoft Word format so that they are compatible with the widest range of typical word processing applications. The template documents should be usable with current versions of Microsoft Word on both Mac and PC. In addition, we expect that they will be usable by the majority of other commonly-used word processing applications which claim to be able to open Word documents, although we cannot guarantee this as we have not tested every combination of application and operating system.

Your peace of mind guarantee: If you find that you are unable to access the template documents using the word processing application on your computer, please contact us on info@oosa.co.uk or 0345 3142008 for assistance. If we can’t get the files to work for you, and you purchased the product less than 30 days ago, we will provide a full refund. 


Contact details

This web site is operated by the The Bold Type Training & Consultancy Ltd, trading as the Out of School Alliance.

Our company registration number is 11544956 and our registered office is:

16 Ffordd Morgan
LL12 0RR

0345 3142008

Our rights

The Bold Type Training & Consultancy Ltd reserves the right to assign or transfer all or any of its rights and obligations under these terms and conditions to any nominated third party. In the event of assignment or transfer, notification will be given to you via this web site. 

The Bold Type Training & Consultancy Ltd reserves the right to vary these terms and conditions from time to time. Such changes will be communicated via this web site. 

Applicable law

These terms are governed by and will be interpreted in accordance with English law. The English courts shall have exclusive jurisdiction to settle any claim or dispute which may arise out of or in connection with these terms and conditions.